Document Management a Priority in Asia/Pacific CMS Market

Posted on 6:48 PM by Rafa Minu


Demand for document management and record management software is set to grow by over 7% every year for the next five years in the Asia/Pacific excluding Japan (APEJ) region, according to new research by IT market research company IDC (news, site).

"In India, Singapore, China, and Australia, managing content published on the Web is the top role played by CM software," said Ridhi Sawhney, market analyst of Asia/Pacific Software Research at IDC. "Managing content with ever-increasing volumes of information, mounting regulatory pressure, and disparate applications with isolated data repositories, remains a big challenge. There is continuous demand for content management software from legacy businesses and developing countries as organizations endeavor to transition from manual overlay systems to automated systems.

Collectively, the top five vendors that include IBM, EMC, HP, Oracle and Interwoven, represent approximately 58 percent of the CM market in the region, said IDC, adding that local vendors like Newgen Software and Cyberdime are also growing strong and are among the top 10 in the region.
Risk and compliance continue to drive the demand for records management and is basically used for regulatory requirements and business processes, said IDC.

The demand for Web CM is driven more by the desire to enhance and reinforce brand, build customer loyalty, accelerate delivery of new products and services, and create competitive advantage, the analyst firm added.

IDC said that findings of IDC’s Asia/Pacific Software Adoption Survey conducted in first half of  2009 suggest that spending intentions for CM software are generally promising.

Most respondents indicated that they are planning to increase spending on CM software currently deployed and that ranges from 27.7 percent to 37.9 percent of respondents, depending on the type of CM software, IDC noted.

The survey also reveals that India and China are the leading countries that are currently using records and document management and will increase their spending in the next 18 months, the research house noted.

Whereas, Australia is one country with a high percentage of respondents that are using document management (15.2 percent), digital and Aasset Management (17.1 percent) and capture & image management (26.6 percent) now but intend to decrease such spending over the next 18 months or so, IDC said.

Despite a generally flat world economy, it seems that the content management systems market is buzzing even in the APEJ region with a predicted annual spend of US$ 308.42 million by 2013.

The research only confirms trends already identified in the US earlier with reports from both Forrester and AIIM showing that a considerable majority of firmswere planning major investments in IT, and in particular in document and records management software.




Asia-Pacific or Apac is that part of the world in or near the Western Pacific Ocean. The area includes much of East Asia, Southeast Asia, Australasia and Oceania). Sometimes the term Asia-Pacific includes South Asia though India and its neighbours are on or near the Indian Ocean rather than the Pacific Ocean.

Although an imprecise geographical descriptor, the term Asia-Pacific became popular from the late 1980s as the economies within the heterogeneous region flourished due to increased regional capital flow, trade and other forms of economic and political interaction.

In some contexts, the region may extend further to include major Asian countries, as well as those around the Pacific Rim, stretching from Oceania, up to Russia
The Asia-Pacific region generally includes:

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